Bench Work · Trade & Private Clients

Client · Independent Jewelry Store, Chicago IL

"Sent 14 repairs Monday, got 14 back Thursday. Every prong tight, every rhodium finish flawless."

Marcus Delacroix — Delacroix Fine Jewelry, Chicago

23,000+

pieces restored

98.7%

on-time return rate

11 yrs

avg. client relationship

Standard Ring Sizing
4 hrs

Average turnaround per piece

Repair & Sizing

Ring sizing done while your client waits — or overnighted back.

Standard sizing — up two sizes, down three — runs four hours from drop-off to quality check. That includes sizing, refinishing the shank, and a rhodium pass if the piece calls for it. Shanks that need a full replacement get a new section soldered, filed, and polished to match the original gauge. No visible seam. No exceptions.

  • Yellow, white, and rose gold in all karats
  • Platinum sizing with argon-atmosphere solder
  • Sterling and fine silver same-day turnaround
  • Beaded, comfort-fit, and channel-set shanks

Prong Work & Pavé Reset

Prong re-tipping at the tolerance your stones demand.

Micro-pavé reset work runs to 0.3mm prong-tip tolerance — measured under 10× loupe, not estimated by eye. A prong that whistles under a fingernail is a liability. We re-tip to full bearing height, with the tip burnished to a radius that matches the original setting style: bright-cut, bead, or shared prong.

For estate pieces where the original prong style is no longer standard, we photograph the setting before and after, and return a written condition report with every job.

Prong re-tipping

All metals

Full prong replacement

Claw & bezel

Micro-pavé re-set

0.3mm tolerance

Condition reports

Every estate piece

Prong-Tip Tolerance
0.3mm

Measured · 10× loupe verified

Oldest Piece Restored
1887

Victorian rose-cut cluster · Returned appraisal-ready

Jeweler's bench with tools, mandrel, and loupe under fluorescent workshop light
Workshop · Chicago

Estate & Antique Restoration

Antique pieces returned whole — not just presentable.

Estate attorneys and private collectors send pieces that have been sitting in safe-deposit boxes for decades. Oxidized findings, collapsed shanks, missing stones, cracked bezels. We restore to structural integrity and appraisal-ready condition — not showroom polish that hides the age.

Shank Reconstruction

Cracked, worn, or collapsed shanks rebuilt to original gauge and profile.

Filigree Repair

Period wire work soldered under magnification, matching original solder color.

Clasp & Finding Replacement

Vintage-spec box clasps, tongue-and-groove, and barrel clasps sourced or fabricated.

Appraisal-Ready Condition

Written condition report, before/after photos, and metal testing on request.

Custom Fabrication

Raw wire to wearable — fabricated by hand, not cast.

Fabricated rings hold dimensions that cast pieces cannot. When a client's grandmother's setting has a profile that no wax carver stocks, we draw the wire, form the shank, solder the head, and build the setting from scratch. The result is a piece that will last another generation.

We also handle overflow custom work for stores whose bench is backed up. Send us the specs — metal, gauge, stone dimensions, setting style — and we'll return a fabricated mounting ready for your setter.

Gold wire being shaped on a ring mandrel during custom jewelry fabrication
Fabrication Turnaround
5 days

Standard fabricated mounting

18k / 14k / Pt

All alloys available

±0.1mm

Shank gauge tolerance

50+

Trade accounts active

Book Your Bench

Schedule a Bench Consultation

Tell us what you're sending. We'll confirm capacity, provide a written estimate, and arrange drop-off or secure shipping. Most jobs are quoted within two hours of inquiry.

Quotes returned within 2 business hours

Every piece logged with photo documentation

FedEx insured return shipping available

Written condition report on all estate work

Not ready to book?

Download Our Repair Price Matrix

Full pricing for 40+ repair types. Used by 300+ stores for markup calculation and client quoting.

We respond within 2 business hours · Mon–Sat · No commitment required